Terms & Conditions
Welcome to Diemme Kitchen LLC! These Terms and Conditions outline the rules and regulations for the use of our ecommerce platform, as well as the purchase and sale of home appliances on our website. By accessing or using our website and services, you agree to comply with these terms. Please read them carefully before making any purchases.
1.2. United Arab of Emirates is our country of domicile and stipulate that the governing law is the local law. All disputes arising in connection therewith shall be heard only by a court of competent jurisdiction in U.A.E.
1.3. We will not trade with or provide any services to OFAC (Office of Foreign Assets Control) and sanctioned countries in accordance with the law of UAE
1.4. Cardholder must retain a copy of transaction records and Merchant policies and rules
1.5.User is responsible for maintaining the confidentiality of his account
1.6 Agreement: By placing an order on Diemme Kitchen LLC, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
1.7 Age Requirement: You must be at least 18 years old to make a purchase on our website.
1.8 Accuracy of Information: You are responsible for providing accurate and up-to-date information during the registration and purchasing process. We are not liable for any consequences resulting from inaccurate information provided by you.
2.2 Placing an Order: By placing an order, you are offering to purchase a product based on these Terms and Conditions. We reserve the right to accept or decline your order at our discretion.
2.3 Order Confirmation: After placing an order, you will receive an email or notification acknowledging the receipt of your order. This does not constitute acceptance of your order but confirms that we have received it.
2.4 Pricing and Payment: All prices listed on Diemme Kitchen LLC are in the currency stated on the website and are in UAE Dirhams & inclusive of applicable UAE Government taxes (VAT). We accept various payment methods, which will be displayed during the checkout process. Payment must be made in full before the order is processed.
2.5 Order Cancellation: We reserve the right to cancel any order for any reason, including but not limited to stock unavailability, payment issues, or suspicion of fraudulent activity. If we cancel your order, we will notify you and provide a refund if applicable.
3.2 Delivery Inspection: Upon delivery, you are responsible for inspecting the products for any damages or defects. If you find any issues, please contact our customer service within a reasonable timeframe.
3.3 Shipping Delays: Diemme Kitchen LLC is not responsible for any delays in shipping or delivery beyond our control, such as customs delays, natural disasters, or transportation disruptions.
4.2 Refunds: Refunds will be processed according to our Refund Policy. We reserve the right to refuse refunds if the returned product does not meet the specified conditions.
6.2 Indemnification: You agree to indemnify and hold Diemme Kitchen LLC harmless from any claims, losses, damages, liabilities, or expenses arising out of your breach of these Terms and Conditions or your use of our website.
By using our website and making a purchase, you confirm that you have read, understood, and agreed to these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our website or making a purchase.
1.General Terms
1.1 Diemme Kitchen LLC maintains the https://diemmecucine.ae/ Website ("Site").1.2. United Arab of Emirates is our country of domicile and stipulate that the governing law is the local law. All disputes arising in connection therewith shall be heard only by a court of competent jurisdiction in U.A.E.
1.3. We will not trade with or provide any services to OFAC (Office of Foreign Assets Control) and sanctioned countries in accordance with the law of UAE
1.4. Cardholder must retain a copy of transaction records and Merchant policies and rules
1.5.User is responsible for maintaining the confidentiality of his account
1.6 Agreement: By placing an order on Diemme Kitchen LLC, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
1.7 Age Requirement: You must be at least 18 years old to make a purchase on our website.
1.8 Accuracy of Information: You are responsible for providing accurate and up-to-date information during the registration and purchasing process. We are not liable for any consequences resulting from inaccurate information provided by you.
2.Products and Orders
2.1 Product Information: We strive to provide accurate product descriptions, specifications, images, and prices. However, we do not guarantee the accuracy, completeness, or reliability of this information. If you have any questions or concerns about a product, please contact our customer service team.2.2 Placing an Order: By placing an order, you are offering to purchase a product based on these Terms and Conditions. We reserve the right to accept or decline your order at our discretion.
2.3 Order Confirmation: After placing an order, you will receive an email or notification acknowledging the receipt of your order. This does not constitute acceptance of your order but confirms that we have received it.
2.4 Pricing and Payment: All prices listed on Diemme Kitchen LLC are in the currency stated on the website and are in UAE Dirhams & inclusive of applicable UAE Government taxes (VAT). We accept various payment methods, which will be displayed during the checkout process. Payment must be made in full before the order is processed.
2.5 Order Cancellation: We reserve the right to cancel any order for any reason, including but not limited to stock unavailability, payment issues, or suspicion of fraudulent activity. If we cancel your order, we will notify you and provide a refund if applicable.
3. Shipping and Delivery
3.1 Shipping Policy: We offer shipping to specified locations. The shipping costs and estimated delivery times will be provided during the checkout process. Please note that delivery times are estimates and may vary due to unforeseen circumstances.3.2 Delivery Inspection: Upon delivery, you are responsible for inspecting the products for any damages or defects. If you find any issues, please contact our customer service within a reasonable timeframe.
3.3 Shipping Delays: Diemme Kitchen LLC is not responsible for any delays in shipping or delivery beyond our control, such as customs delays, natural disasters, or transportation disruptions.
4. Returns and Refunds
4.1 Return Policy: If you wish to return a product, please refer to our Return Policy, which outlines the conditions and procedures for returns.4.2 Refunds: Refunds will be processed according to our Refund Policy. We reserve the right to refuse refunds if the returned product does not meet the specified conditions.
5. Intellectual Property
5.1 Ownership: Diemme Kitchen LLC retains all intellectual property rights, including but not limited to trademarks, logos, and website content. You may not use, reproduce, or distribute our intellectual property without prior written consent.6. Limitation of Liability
6.1 Disclaimer: Diemme Kitchen LLC is not liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of our website or the purchase of our products.6.2 Indemnification: You agree to indemnify and hold Diemme Kitchen LLC harmless from any claims, losses, damages, liabilities, or expenses arising out of your breach of these Terms and Conditions or your use of our website.
7. Modifications
7.1 Changes to Terms: Diemme Kitchen LLC reserves the right to modify these Terms and Conditions at any time. The updated version will be effective upon posting on our website. It is your responsibility to review these terms periodically for any changes.8. Governing Law
8.1 Jurisdiction: These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction where Diemme Kitchen LLC is based, without regard to conflict of law principles.By using our website and making a purchase, you confirm that you have read, understood, and agreed to these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our website or making a purchase.
