Shipping Policy

 
Thank you for choosing Diemme Kitchen LLC! This Shipping Policy outlines the details regarding shipping and delivery of your orders within the United Arab Emirates (UAE). 1. Shipping Timeframe: We strive to deliver your order as quickly as possible. Once your order is confirmed and payment is received, we will process it within 24 hours. Our estimated shipping timeframe is 2-3 business days within the UAE. Please note that delivery times may vary due to factors beyond our control, such as unforeseen circumstances or delivery location. 2. Free Shipping within UAE: We are pleased to offer free shipping for all orders within the UAE. This means that you do not have to pay any additional charges for shipping your items. 3. Delivery Charges for Orders Less Than AED 500: For orders with a total item value less than AED 500, a delivery charge will apply based on your location. The specific delivery charges will be calculated and displayed during the checkout process. Please note that these charges are subject to change, and we will inform you of any updates before you complete your purchase. 4. Delivery Address: Please ensure that you provide us with the accurate and complete delivery address during the checkout process. We are not responsible for any delays or issues caused by incorrect or incomplete address information provided by you. 5. Delivery Inspection: Upon receiving your order, we kindly request that you inspect the items for any damages or defects. If you notice any issues, please contact our customer service team within a reasonable timeframe. We will work with you to resolve the matter promptly. 6. Delivery Restrictions: While we strive to deliver orders to as many locations within the UAE as possible, please note that certain remote areas or restricted zones may have limited or no delivery service. If your location falls within such an area, we will inform you and work towards finding an alternative solution. 7. International Shipping: At present, Diemme Kitchen LLC only offers shipping within the UAE. We do not provide international shipping services. We apologize for any inconvenience caused. If you have any further questions or concerns regarding our Shipping Policy, please feel free to contact our customer service team. We are here to assist you and ensure a smooth delivery experience for your Diemme Kitchen LLC order.

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